Shop assistant (retail)

Supermarkets and shops: helping customers, the till, shelves and a safe, honest shop.

12 lessons~36 minutesEnglish + हिन्दी

Course and test are free. Certificate ₹1,199 only after you pass.

What you will learn

Unit 1
Serving customers
- Welcome every customer3 minutes
- Find what the customer needs3 minutes
- Complaints and returns3 minutes
Unit 2
The till and payments
- Working at the till3 minutes
- Cash and change3 minutes
- Age checks and ID3 minutes
Unit 3
Shelves, stock and a safe shop
- Filling the shelves3 minutes
- Stockroom and safe handling3 minutes
- A clean, safe shop floor3 minutes
Unit 4
Theft, honesty and extra help
- Theft and your safety3 minutes
- Honesty at work3 minutes
- Customers who need extra help3 minutes
Final test
15 questions from a bank of real work situations, 50% to pass.