Office and admin assistant

What you will learn

1. Unit 1

   Office work and the front desk

   • What an office assistant does3 minutes
   • Being professional3 minutes
   • Welcoming visitors3 minutes
2. Unit 2

   Phone and email

   • Answering the phone3 minutes
   • Writing clear emails3 minutes
   • Polite business English3 minutes
3. Unit 3

   Files, data and computers

   • Filing paper and computer files3 minutes
   • Data entry without mistakes3 minutes
   • Computer and office tools3 minutes
4. Unit 4

   Calendar, privacy and safety

   • Booking meetings3 minutes
   • Personal data and privacy3 minutes
   • Safe and healthy at the office3 minutes

5. Final test

   15 questions from a bank of real work situations, 50% to pass.